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Building a continuing company cleverness dashboard for your Amazon Lex bots

Monday, March 2nd, 2020

Building a continuing company cleverness dashboard for your Amazon Lex bots

You’ve rolled down a conversational user interface driven by Amazon Lex, with an objective of enhancing the consumer experience for the clients. Now you desire to monitor exactly how well it is working. Are your web visitors finding it helpful? Just exactly How will they be deploying it? Do they want it sufficient to return? How could you evaluate their interactions to add more functionality? With no clear view into your bot’s user interactions, concerns like these may be tough to respond to. The present launch of conversation logs for Amazon Lex makes it easy to obtain near-real-time visibility into just exactly how your Lex bots are doing, predicated on real bot interactions. (more…)